Customer Support
Drive Customer Loyalty
Grammarly Business empowers customer support teams to communicate clearly and consistently wherever they write, so they can spend less time finding the right words and more time helping customers.
Improve Customer Support Across Every Touchpoint
Watch ticket-resolution times drop and CSAT scores rise thanks to an AI writing partner that enables teams to work more efficiently and focus on customer relationships.
Ensure your team Is
set up for success
Create a brand style guide that standardizes language rules for your team and provides English fluency support.
Increase productivity
with generative AI
Resolve customer issues faster with AI-powered rewrites and email replies that help teams save time—and measure the business impact in your analytics dashboard.
Maintain tone of voice
Set up a custom tone profile that embodies your brand’s unique voice. Select which tones are in sync with your brand and which aren’t, making sure every customer interaction is consistently on-point.
Ensure your team Is
set up for success
Create a brand style guide that standardizes language rules for your team and provides English fluency support.
Increase productivity
with generative AI
Resolve customer issues faster with AI-powered rewrites and email replies that help teams save time—and measure the business impact in your analytics dashboard.
Maintain tone of voice
Set up a custom tone profile that embodies your brand’s unique voice. Select which tones are in sync with your brand and which aren’t, making sure every customer interaction is consistently on-point.
Trusted By Teams at
Customer Support Resources and Success Stories
Optimized for Enterprise
Intelligent features designed to improve communication across
your organization.
your organization.
Privacy and Security
Grammarly uses 256-bit AES for files at rest and SSL/TLS for data in transit. Grammarly complies with GDPR and the CCPA.
Integrations
Grammarly works with the tools you use every day: web browsers, desktop apps, email clients, MS Office tools, and more.
Centralized Billing
Manage just one subscription for your whole team and avoid the chaos of individual renewals.
Controls
Add, remove, or transfer accounts, assign roles, and manage permissions for security.
SAML Single Sign-On
Provide your team with a simple experience to onboard and access Grammarly, while also enforcing identity-related security controls.
Analytics
Filter insights through intuitive dashboards and see team strengths, opportunities, and measured improvements.
Keeping Your Words
and Data Safe
We go to great lengths to keep your data private and protected. Third-party compliance certifications and attestations validate our enterprise-grade security—so you can use Grammarly Business knowing we’ve built every aspect of our product to uncompromising standards.
Learn about security at Grammarly
Learn about security at Grammarly
Stronger Customer Experiences Start Here
Join the 70,000 teams using Grammarly Business to work more
efficiently wherever they write.