Fast Company announced today that Grammarly has been named one of the 2024 World’s Most Innovative Companies in the Artificial Intelligence sector. Grammarly also received this accolade in 2019 and 2022.

This recognition comes when businesses everywhere are rushing to adopt generative AI—and discovering that not every innovation is made equal. Grammarly has always approached our customers’ evolving needs with intention, deeply understanding their challenges and purposefully applying the latest technologies to address them.

In the past year, Grammarly sought to move our industry forward by applying gen AI in a way that transcends the hype to deliver better writing and better results. We’re honored that Fast Company has recognized our work on this front.

Grammarly understands that effective communication is transformational for businesses. It’s how ideas form, connections happen, and work gets done. We also know that communicating effectively is getting harder. According to research from Grammarly and The Harris Poll, knowledge workers spend 88% of their workweek just communicating and an average of 19 hours per week on written communication. At the same time, 59% of business leaders report experiencing miscommunication in written form once a week or more.

Amid last year’s AI boom, Grammarly took a thoughtful approach to addressing professional communication challenges with generative AI. We combined the best new technology on the market with traditional and proprietary techniques to rethink how people effectively communicate at work.

With gen AI, Grammarly no longer only helps people revise their writing. We make it easier to get to work at every turn—from kicking off first drafts to sharpening your ideas to polishing every email, message, and document. Using Grammarly leads to more efficient work and collaboration, fewer miscommunications, and meaningful results.

ModMed, a fast-growing e-health company, is already experiencing the impact. With Grammarly, they’ve saved over 19 days per year per employee, driving 28x ROI. CEO Daniel Cane said, “I couldn’t imagine working without Grammarly. We use its generative AI to help with first drafts, ideation, and designing the framework of our conversations. Then, once we’re done creating, Grammarly’s in-line features ensure everything is clean, concise, and on tone.”

And ModMed is in good company. Over 70,000 teams at enterprises like Atlassian, Databricks, Zoom, Everlane, Siemens, and Upwork use Grammarly as their trusted AI writing partner. On average, our business customers save over $5,000 per employee per year in productivity. For a company of 1,000 employees, that’s over $5.1 million in annual savings and over 17x ROI.

Grammarly is shaping a future where AI-driven communication enables businesses to get better work done faster. We help companies use AI to reduce everyday friction, uplevel how work gets done, and produce actual results. As we approach our fifteenth anniversary, we celebrate Fast Company’s continued recognition of this work.

The World’s Most Innovative Companies is one of Fast Company’s most highly anticipated editorial efforts. It reflects a moment in time while turning our collective attention toward innovations that will shape the future. Fast Company’s Most Innovative Companies issue (March–April 2024) is now available online and on newsstands beginning March 26th.

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Since our founding in 2009, Grammarly has helped students improve their communication skills and produce original, mistake-free content. That’s why Arizona State, the University of Pennsylvania, Clemson University, and more than 3,000 other academic institutions trust Grammarly to help students and faculty become more capable communicators. 

In the last few years, AI advances have changed communication in educational and professional spaces. Grammarly has always leveraged AI throughout our product to empower students to grow the communication skills they need in school and at work. However, the rise in AI-based tools over the last 18 months has caused understandable concerns over AI plagiarism and the changing academic integrity landscape.  

There may be a temptation to draw a straight line from using AI-powered writing tools to academic integrity violations. Still, this reaction oversimplifies how these tools can—and will—be used in academic and professional settings. And this oversimplification does a disservice to both schools and students. Functionality and context are critical when using AI-powered tools in educational settings, defining academic integrity, and investigating potential misuse. 

How students can use Grammarly as an AI-powered writing partner

Grammarly’s writing support features use a combination of machine learning, natural language processing, and training from human linguists to deliver the best writing suggestions on the market. These suggestions help students improve spelling, grammatical correctness, clarity, concision, and tone. They do not change the substance of the writing. Instead, they become a critical educational tool that helps students improve their writing. Alan Campbell, a graduate student in North Carolina, shares: “This is the best writing tool I have ever used. I found it back in 2014 during undergrad, and it has improved my writing over time substantially, along with saving my GPA ever since.”

Grammarly also offers optional generative AI features, introduced in 2023. These features are available for students on free and Premium licenses to support all communication phases, from brainstorming to real-time feedback to revision to comprehension. They can generate content and, if not used responsibly, can meaningfully change writing. Such use is more likely to fall into an academic integrity gray area, making it all the more important for institutions and faculty to help students navigate how and when it’s appropriate to use these features.

Grammarly encourages the responsible use of generative AI, and we’ve invested in building features accordingly. When students prompt Grammarly to compose text, AI guidelines redirect them to academic integrity policies and suggest using generative AI to help them brainstorm. We also make it easy for students to cite their use of generative AI through one-click “Acknowledge Grammarly Gen AI use” prompts. Finally, we offer an AI for Students course, which guides students under any license to use generative AI responsibly, whether it be Grammarly or another tool.  

Even with these resources, students are ultimately looking to schools to communicate when using generative AI features is appropriate and when it’s not. Institutions with Grammarly for Education licenses can control whether generative AI features are turned on or off. We partner with our Grammarly for Education customers to determine the best approach for specific schools and departments.

How to define academic integrity in the age of AI

With or without AI-based tools, students will always need faculty support to help develop the writing, critical thinking, rhetorical, and evaluative skills required to become effective communicators. Institutions will benefit from developing a clear and sophisticated definition of academic integrity to honor the student-faculty dynamic in the age of AI. 

This definition must leave room for nuance: What are the appropriate ways AI can support student writing? When should generative AI be used to drive efficiency for faculty and students? When is it inappropriate? 

Context also matters when assessing whether or not a student has used AI appropriately. Investigating when and how AI may have been used on a particular assignment is complicated. There is no single source of truth for determining whether a student has violated policies. 

While AI plagiarism checkers may play a role here, they are intended to be used as a flag that prompts further investigation. They can produce false positives on any written text. As such, they should be considered a single data point in a disciplinary process that assumes innocence and gathers evidence from multiple sources. Approaching the use of AI and academic integrity in this way fosters a transparent and trustworthy dialogue between faculty and students. 

How AI writing assistants prepare students for work

Schools want to prepare students for future careers, and students want to become fluent in the tools they will use for work. AI-powered products will soon be a norm in the workplace. Over 70,000 teams, including a third of Fortune 500 companies, trust Grammarly to help move work forward. Now is the time for colleges to embrace these tools and teach students to use them appropriately. 

And many of Grammarly’s partner schools are already taking this step: Dr. Sarah Moore, associate professor of instruction and director of Business Communication Program and Center at the University of Texas at Dallas, has made Grammarly’s generative AI features available to the entire business school: “To me, it boiled down to creating equity for our students so they can be equally prepared for the workforce.” 

Matthew Nimeth, director of instructional technology at Colorado Christian University, also recognizes the value of Grammarly in preparing students for work: “These are tools that are just accepted in the workplace. Now more than ever, students need to know how to use Grammarly as they emerge with their college degrees.” 

Thanks to Grammarly, students become familiar with AI-powered writing assistance in the workplace and ultimately prepare themselves for success at work. And, 100% of students using Grammarly report that it helped them secure an internship or first job. Grammarly is committed to empowering students to use AI responsibly and in compliance with their school’s academic integrity policies. We are partners in equipping them with the skills and knowledge they need to do their best work at school and beyond. 

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At Grammarly, we believe great writing gets work done. Clear communication fuels results, whether that’s a perfect sales email, an essay that makes the grade, or an entire team collaborating with breathtaking ease.

For nearly 15 years, Grammarly has transformed how millions of people write. Our mission has been unwavering: to improve lives by improving communication. We know communication breaks down barriers, builds connections, and helps organizations worldwide drive more impact.

When applied responsibly, we believe AI will fundamentally improve the workplace—and Grammarly will play a leading role in driving this shift.

In the US alone, we estimate that businesses lose over a trillion dollars every year due to poor communication like unclear emails, misunderstood messages, and confusing docs. Information overload slows us down, and we spend half our workweek writing and rewriting. As we write more, could it be that we’re actually saying less?

In the future we imagine, AI doesn’t just spit out more content, more words, or more emails. It augments us to make what we say better, stronger, more meaningful. And more concise.

Today, Grammarly is already the leading AI writing partner for every stage of the writing process, from blank page to final draft. People at 96% of the Fortune 500 rely on Grammarly, and 70,000 teams at businesses like Atlassian, Zoom, Databricks, and Siemens use our product every day. We are the ROI in effective communication at work, saving organizations an average of 19 working days per employee annually—that’s over $5,000 per employee in productivity.

Now, we’re unveiling a refreshed brand identity that reflects our long-held belief that better writing means better business.

Our evolved look highlights how Grammarly is the trusted AI writing partner that closes the gap between what people think and how they write it—so they can understand each other better and have greater impact.

Our product is core to who we are and how people rely on us to do their best work, and our refreshed brand reflects this. We looked at our product’s beloved Grammarly button that’s there wherever you work and saw big possibilities from that small space. This “container” shape extends across our logo and creative treatments.

Our new brand color palette is bold and sophisticated while extensible and accessible. Each color name is inspired by a material for writing and printing used throughout history, such as Indigo blue and Rubrico red.

More than ever, Grammarly is for work. In this new era, our brand better represents who we are and where we’re going. Grammarly has long been the go-to AI writing partner that people have trusted to help them create their best work. Now we’re poised to realize a future where you can write at the speed of your thoughts without sacrificing quality.

Put Grammarly to work—and see where your writing can take you.

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I shared the following message with Grammarly team members:

I’m thrilled to share that Jennifer Miller has joined Grammarly as General Counsel! Jennifer will lead Grammarly’s legal function and join our Operating Team. 

The role of General Counsel at Grammarly is pivotal for our growth and continued innovation. It’s a role that will help us navigate business risks with precision, especially in areas like AI and privacy regulations and the work we do at Grammarly. As General Counsel, Jennifer will also play a crucial role in scaling our managed business.

Jennifer’s unique background made her an ideal fit, with experience at hyper-growth and large-scale companies ranging from Starship Technologies (autonomous robot delivery), Loon (internet via stratospheric balloons), Gigamon (network devices), HP, Cisco, and others.

She’s particularly inspired by companies undergoing worldwide growth while developing innovative and disruptive technologies. Jennifer has also dealt with complex legal issues ranging from AI and privacy to global aviation regulations!

Our interview team was impressed by Jennifer’s strong business orientation and values-fit as a Grammarly leader and believe she will play a crucial role in our mission to improve lives by improving communication. Welcome to Grammarly, Jennifer!

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Being Chief Information Security Officer comes with a lot of responsibility. On a daily basis, I am responsible for protecting our users, the product we make, the company, and the data that lives at the center of our work, all while building a world-class system that operates around the clock to seek out threats and annihilate them before they can cause any harm. I love that I get to do this work. There are a core group of inherent threats and risks that we assume in this role, but that’s what keeps things exciting: outsmarting bad actors and finding better ways to protect our users. Is it scary? It can be—but it shouldn’t ever be a nightmare.

Someone recently asked me what keeps me awake at night (aka what are my nightmares made of), and it got me thinking about what the real and perceived threats are in our current digital age. As a result of a lot of careful planning and hard work from my team at Grammarly, the list of things that keep me awake is very, very short. But the game changer, and we all know it, is generative AI. 

Generative AI and the fear of the unknown

Generative AI feels like it is everywhere because it actually is everywhere. Less than one year ago, GPT reached one million users in a fraction (1/15th to be exact) of the time as its closest comparison, Instagram. 

Great, so it’s everywhere. Now what? IT leaders around the world are now faced with an entirely new set of really scary possibilities that we have to prepare to defend against. This threat vector is different. 

You may not know the nitty-gritty details of how we become SOC2 compliant, but I am willing to bet that you are aware of the dangers of generative AI and the threats posed by training on your data. Right? Right. Generative AI is not only in the products we use but it is also in our news cycle, and top of mind for anyone who is remotely interested in a world that uses technology. But it shouldn’t be scary—at least not in the way you’re being told to be scared. 

Not so scary: Generative AI’s overhyped threats

We’re seeing growing worries around the threats of generative AI, some of which are credible, but many I believe are overhyped today. If I am going to call the real threats the Four Horsemen, let’s call these three the Three Stooges of generative AI: data leakage, IP exposure, and unauthorized training. Before you disagree, allow me to explain why I think these three points are distracting you from the real challenges we are facing today: 

• Data leakage: Without allowing the third party to train on your confidential data, data leakage attacks remain theoretical against the well-known large language models (LLM) out there, with no large-scale demonstration of practical attacks
• IP exposure: Barring any training, IP exposure risk remains similar to non-generative-AI-powered SaaS applications, such as online spreadsheets
• Unauthorized training: Allowing users to opt out of their data being used to train generative AI is becoming an industry standard—mitigating sensitive data training concerns that were prevalent mere months ago 

The Four Horsemen of generative AI

What should you really be focusing on to make sure your organization is prepared to handle the new reality we are living in? I’ll warn you—this is where it actually gets scary. 

Grammarly has been the leading AI writing assistance company for over 14 years, and my work these past few years has been to help our company get ghost-proof around credible threats. I call these nightmare-level threats the Four Horsemen of Generative AI: Security Vulnerabilities, Third Party Risk, Privacy and Copyright, and Output Quality. 

Security vulnerabilities 

With so many people jumping on the generative AI bandwagon and coming up with different models, we find ourselves facing new security vulnerabilities—from the predictable to the frighteningly easy to miss. 

LLMs are susceptible to an emerging array of security vulnerabilities (check out OWASP LLM Top 10 for a comprehensive list), and we need to ensure that every perimeter remains fortified. A reliable LLM provider must explain what first- and third-party assurance efforts, such as AI red-teaming and third-party audits, have gone into their offerings to mitigate LLM security vulnerabilities. Do your due diligence. A secure perimeter means nothing if you leave the locks open. 

Privacy and copyright

With the legal and privacy environment around generative AI evolving, how safe are you from regulatory action against your provider or yourself? We have seen some pretty strong reactions in the EU, based only on the provenance of training data sets. Don’t find yourself waking up to a nightmare for you and your legal team. 

Generative AI tools are based on patterns in data, but what happens when that pattern is lifted and shifted to you from someone else’s work? Are you protected, as the user, if someone accuses you of plagiarism? Without the right guardrails in place, this could go from inconvenient headache to terrifying reality. Protect yourself and your customers from the start by looking into provider copyright commitments. 

LLM third-party provider risks

Many of the third-party LLMs are new and will have some access to confidential data. And, while everyone is integrating with these technologies, not all of them are mature. Large players such as cloud providers that are already part of our risk profile are able to help us mitigate risk in a way that smaller SaaS companies are not able (or willing) to. If I could give you one piece of advice, I would say to be careful about who you invite to the party. Your responsibility to your customer begins long before they use your product. 

Output quality 

Generative AI tools are highly responsive, confident, and fluent, but they can also be wrong and mislead their users (e.g. a hallucination). Make sure you understand how your provider ensures the accuracy of generated content. 

What’s worse? Generative AI tools can create content that may not be appropriate for your audiences, such as words or expressions harmful to certain groups. At Grammarly, that is the worst outcome our product can have, and we work very hard to look out for it and protect against it. 

Make sure you know what guardrails and capabilities your provider has in place to flag sensitive content. Ask your provider for a content moderation API that enables you to filter content that is not appropriate for your audience. Your audience’s trust depends on it. 

Don’t run from it: Move with confidence toward generative AI 

Build the best in-house security squad possible

Invest in a great in-house AI security team, similar to the cloud security teams we have all built in the past 10 years as we embraced cloud computing. Internal expertise will help you outline how each of these real threats might relate to your business/product/consumer, and which tools you will need to properly protect yourself. 

Train your team of experts. And then train them to red-team. Have them run through AI model–based attacks (e.g., jailbreak, cross-tenant breakout, and sensitive data disclosures, etc.) and tabletop exercises of high-impact scenarios, so you know how to handle the threats that are lurking. 

Empower (and arm) your employees 

As you bring generative AI into the enterprise, consider your employees as your second line of defense against the security threats outlined. Enable them to help protect your company by providing generative AI safety training and clear guidance on an acceptable use policy. 

Research shows that 68 percent of employees admit to hiding generative AI use from their employers. Pretending otherwise will not make the Four Horsemen of generative AI disappear. Instead, I recommend that you build a paved road that allows the Horsemen to bypass your company. 

To learn how we built that road at Grammarly, please check out my session at this year’s Gartner IT Symposium/XPo. In my talk, I will cover a detailed framework for safe generative AI adoption. Our white paper on this topic will be released on October 19.

To learn more about Grammarly’s commitment to responsible AI, visit our Trust Center.

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I shared the following message with Grammarly team members:

I’m excited to share that we’ve hired two outstanding executives to join Grammarly: Lena Waters as Chief Marketing Officer and Heather Gille as Chief People Officer. Both are remarkable leaders in their field, having scaled and operated high-functioning orgs in both enterprise SaaS and Fortune 500 environments.

Lena brings two decades of marketing experience, growing large enterprises and product-led businesses into their next chapter. She impressed our interview team with her focus on operational excellence and commitment to building strong partnerships cross-functionally — all of which resulted in a high-performance culture. She’ll focus on scaling our managed business, igniting growth in our direct business, and bringing our expanded brand and product value proposition to market. Most recently, Lena was the Group Vice President, Global Demand and Digital Business at DocuSign, where she was responsible for the Global Demand Center, Global Regional Marketing, and the Digital Business, orchestrating global marketing strategy with multiple functions across DocuSign’s product portfolio. 

Heather joins us with a diverse set of experiences as a People leader, spanning everything from startups to Fortune 500 companies, including Electronic Arts, McKesson, Gap Inc., and Hewlett Packard. With ten years of experience in finance, sales, and global operations and over 15 years of experience in human resources, she understands the value of driving strong business outcomes. Her ability to align the People team’s goals with Grammarly’s broader strategy will enable us to work together in lock-step, move faster, and think strategically about our longer-term goals. This will be Heather’s third role as Chief People Officer, and she couldn’t be more thrilled it will be at Grammarly. 

New developments in AI have created a massive opportunity to improve how the world communicates. We’re at an exciting inflection point, and welcoming these two new leaders only strengthens our commitment to delivering the AI writing partner that helps people get work done. Welcome to Grammarly, Lena and Heather!

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There’s only one shape whose every point is equally spaced from its center. Circles are special, and it’s no surprise humanity has adopted them as symbols of unity and wholeness. At Grammarly, Circles are employee resource groups (ERG) dedicated to promoting workplace community and inclusivity. Our Circles include Women at Grammarly, Pride, Parents, Black Ink, Mi Gente Latina, Jewish, and Asian Pacific Islander. The program is one of the many ways we work to create an environment that enables people to bring their full selves to Grammarly.

How do Circles work?

The mission of Circles is to celebrate our company’s diversity and foster a sense of belonging for team members of all identities. Since Grammarly team members come from a variety of backgrounds, including many that have been historically underrepresented in the broader tech industry, Circles provide a forum for community members to support each other and share experiences.

Circles regularly host events, like just-for-fun coffee tastings, workshops focused on financial literacy, and serious discussions about community issues. Often, a Circle event will be open to everyone at Grammarly who’s interested, serving as a way for other team members to engage more deeply with a community and learn something new. Circles occasionally organize events that cater to people who identify with the Circle’s focus, providing them with a secure community space.

The program plays a significant role in our remote-first hybrid model. Circles present engagement opportunities both in our physical hubs and in virtual spaces. We believe Circles foster a sense of connection that complements remote-first work by re-creating the feelings of valuable hallway conversations and lunchtime exchanges among communities with shared values.

Circles enrich our company culture, placing employee well-being front and center. This translates into a workplace where team members feel empowered to share diverse perspectives that make our organization stronger. And as we continue to grow our team, Circles are an important touchpoint for new hires at Grammarly.

Circles from the perspective of the Grammarly team

Grammarly has a variety of Circles spanning both the North American and European branches of the company. Here’s what leaders from several Circles had to say about their experiences.

Growing Circles

Our work toward promoting diversity, equity, and inclusion at Grammarly is never done, and we’re continuously investing in Circles. Grammarly provides each Circle with dedicated funding in addition to a collective budget for the program at large to support collaborative events that emphasize intersectionality across Circles.

We encourage everyone at Grammarly, including allies, to join Circles as soon as they join the company. It’s also never too late to join; team members have consistent access to the program via our internal wiki and regular town hall meetings. Circles run on the hard work of volunteers, and this doesn’t go unnoticed—contributions to the program are considered in annual performance reviews.

We are also supportive of new Circles: All team members are welcome to initiate a Circle and build a new community. Indeed, as we continue to build a more diverse organization through hiring, we expect new Circles to emerge and make their mark on our culture. Do you see yourself as part of the next Circle at Grammarly? Check out our open roles to learn more.

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Last month, on the heels of announcing our new generative AI product features, I attended the SXSW conference in Austin, Texas. The energy around AI at SXSW was palpable, and the appetite for conversations around responsible AI was inspiring. I channeled this spirit during a fireside chat on responsibility at The Grammarly AI Hub, and the topic grounded my SXSW talk, “The Future of AI: From Artificial to Augmented.”

As we roll out Grammarly’s generative AI assistance to our users and customers, the responsible deployment of AI remains top of mind. I’ve previously written about Grammarly’s approach to augmented intelligence—the idea that AI is successful only when applied in a way that augments and empowers people to reach their potential. Augmented intelligence underpins our product development philosophy and informs the TRUE framework, which I shared at SXSW to demonstrate how Grammarly’s Product team approaches all the technologies we leverage—including generative AI.

Responsible AI frameworks like TRUE can guide the development of products that augment people across industries, technologies, and use cases. When these frameworks are deployed at scale, we can create a future where individuals and businesses realize their full potential, build deeper connections, and drive results. I believe the TRUE framework, which anchors on four core principles—Trust, Responsibility, User Control, and Empathy—can move us in the direction of this future.

Here’s a look at how we’re applying the TRUE framework to ensure that our deployment of generative AI fulfills our promise of augmenting our customers while prioritizing their autonomy, privacy, and security.

Trust: Putting security and privacy standards and practices first

Grammarly’s abiding commitment to privacy and security leads our TRUE framework and is the basis of our business model. Aligning our incentives with those of our customers is core to building trust. We make money by selling subscriptions—we do not sell customer data to third parties for advertising or training. In addition, we de-identify and anonymize user data, keeping it only for as long as it is needed to provide and enhance our service.

If privacy is all about how we protect user rights to control and access their data, security is all about how we safeguard that data. We’re deeply committed to security—and with fourteen years of investment under our belt, we think of security as our most important product feature at the heart of our product ecosystem.

We operate with a security-obsessed culture, upholding best-in-class policies and practices such as single sign-on for all Grammarly Business accounts, third-party penetration testing, and embedding our in-house security experts with our Product and Engineering teams. These safeguards enable us to earn third-party attestations and certifications. We’re maintaining these high standards as we deploy new generative AI features in our products.

Responsibility: Building and improving AI systems that reduce bias and promote fairness

The results of a forecasting competition led by Jacob Steinhardt, a professor at the University of California, Berkeley, suggest that machine learning capabilities are progressing more quickly than their ability to perform reliably with new and unexpected datasets. This means that technologists have a responsibility to implement guardrails that make AI safer.

Our Responsible AI team does this daily by building with quality datasets and employing tactics to ensure the algorithms in our products do not perpetuate bias or stereotypes. We use internal technologies to prevent Grammarly’s generative AI from interacting with sensitive topics, mitigating the risk of safety concerns.

Part of responsible AI development is recognizing that no system is perfect. That’s why we provide multiple mechanisms for users to report issues in our products and have a rigorous operational process in place to quickly and consistently address problems and improve our models.

User Control: Helping people and businesses reach their full potential while respecting their autonomy

As AI-powered communication assistance becomes more advanced, there’s no replacing the human voice. Communication is incredibly personal, and it’s vital to us that our customers always remain in control and that the technology we provide helps people and businesses reach their highest potential.

We carefully designed Grammarly’s generative AI assistance to provide options and suggestions for consideration—always ultimately deferring to the customer to decide what is best for them. This was not accidental—respecting our users’ autonomy helps ensure that our technology serves its purpose of augmenting them. With Grammarly’s generative AI, we’re helping people save time on their everyday writing, empowering them to spend more of their valuable energy devising big ideas, developing creative strategies, and collaborating on the most impactful work across their organizations.

Empathy: Walking in our customers’ shoes to understand and respond to their real needs

We believe that a crucial way to minimize unintended outcomes from new technology is to focus on addressing the specific challenges people face. We constantly seek new technologies to deepen the value we deliver to our customers, and this was one motivation for integrating generative AI into our products.

For example, Grammarly’s generative AI assistance can help people overcome the “blank page” problem—something 84% of Grammarly users told us they wanted support with. Additionally, we heard from our users that they were struggling with the volume of emails they received and were overwhelmed by the task of responding quickly and efficiently. In response to that pain point, we created generative AI features that enables people to respond quickly to emails in a contextually relevant, personalized way.

As we introduce new use cases into Grammarly’s product offerings, this intention will remain at the forefront.

The future of AI is augmented

While I’ve shared just one example of how Grammarly recently used the TRUE framework, I hope that anyone developing products with new technologies will replicate or find inspiration in this approach. I’m confident that the future of AI is in augmented intelligence—and I’m encouraged by the conversations at SXSW and across the industry about keeping people at the center of product decisions.

I want to live in a world where we use AI to make us better, empowering individuals and teams to reach their potential and drive big impacts for businesses, organizations, and industries. As we adapt and learn as a society, frameworks like TRUE can help us make that future a reality.

In my new role as Grammarly’s incoming CEO, our promise to augment our customers is as important to me as ever—and I can’t wait to continue building on this legacy as Grammarly enters a new era with generative AI.

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I shared the following with Grammarly team members yesterday afternoon:

As we approach our fourteenth company birthday, we have come a long way in our quest to build an enduring company, and we find ourselves in a strong position. We have a market-leading platform, a “first-mover” example of the impact of assistive AI at scale. We help tens of millions of people communicate more effectively in half a million places they write. We’ve consistently focused on our users, creating a beloved, award-winning brand and product that lives up to our mission: 93% of Grammarly users say that Grammarly has increased their confidence when communicating with others! We’ve done all this while innovating responsibly, investing heavily in enterprise-grade security, and maintaining a business model that prioritizes user trust. Most importantly, we have a fantastic global team, with a culture rooted in strong, consistent, and effective values—essential ingredients for long-term success. We have a lot to be proud of!

Our mission of improving lives by improving communication is a long-term aspiration—we’ve still barely scratched the surface of what’s possible! Our core technology of artificial intelligence is accelerating in exciting and unprecedented ways, especially with the broader application of large language models coupled with continuously increasing computing power. The market is appreciating the ability of AI to augment human agency and genuinely help people. While broader AI innovation and adoption may be a disruptor for some, it will be a great accelerator for Grammarly. Consider the warm reception we’ve received since announcing Grammarly’s generative AI features!

We’re now at an inflection point for our product and business. Seizing this moment and reaching the next orders of magnitude require us to move faster and at a much larger scale. A new era of leadership can help drive this inflection. As such, after twelve years at the helm of Grammarly, I am passing the baton to our current Global Head of Product, Rahul Roy-Chowdhury, who will become CEO on May 1.

Now is the ideal time for this transition. Grammarly is a deeply technical, product-led company; Rahul’s product and technology background is a tremendous asset, and he is well-positioned to help us navigate the path ahead. Rahul is also mission-driven and fiercely user-focused, and his experience and learnings from building Chrome into a platform can help us move faster at scale. During his two years at Grammarly, Rahul has focused on driving excellence and helped us up-level as a company. He has pushed our thinking and driven the organization forward with clarity, keen judgment, and sound decision-making. Under Rahul’s leadership, we also took a big step forward with our product, increasing quality and introducing solutions to help beyond the revision stage of communication.

As part of this change, I’m thrilled to announce that starting tomorrow, Noam Lovinsky will join as our Chief Product Officer, reporting to Rahul. Noam is a serial entrepreneur and seasoned product leader. He’s built businesses from zero to one and helped grow products to scale at companies like YouTube, Thumbtack, and Meta. 

Additionally, I’m excited to share that Joe Xavier is now Grammarly’s Chief Technology Officer. In his nearly five years of leading our Engineering organization, Joe has built a world-class team, set the technical direction that’s enabled us to seamlessly serve tens of millions of users, established a strong enterprise-ready security posture, and helped us drive operational excellence company-wide. His leadership of the engineering org will continue to catapult Grammarly to new heights. 

In a time of change, it’s always important to remind ourselves of our constants, our bedrock. There are many things that will not change: the clarity of our mission and relentless user focus; our EAGER values; our commitment to Ukraine; and, of course, our ability to seize the extraordinary opportunity ahead! I will also remain on Grammarly’s Board of Directors.

Finally: A hearty thank you to each Grammarlian. It’s because of each of you and the culture we’ve built together that we’re ready for this transition. That’s what it means to build an enduring company—it lives on well beyond any single leader or individual. It is an honor to be a part of our incredible mission, team, culture, journey, and story! 

This is our moment; let’s seize it. Onward!

The post Grammarly’s Next Chapter: Welcoming Rahul Roy-Chowdhury as Grammarly’s New CEO on May 1 and Noam Lovinsky as Chief Product Officer appeared first on Grammarly Blog.

We are deeply saddened by the continued suffering caused by Russia’s unprovoked war against Ukraine. As we reach the somber one-year mark since the onset of the full-scale invasion, Grammarly is unwavering in our solidarity with Ukraine. We are grateful to the many people and organizations that have joined us in taking action over the past year. We must all remain committed to supporting Ukraine’s fight for freedom and peace. By sharing an update on our support, we hope to use our voice to bring continued attention and aid to Ukraine.

Even as we’ve grown into a global organization, we are proud to be Ukraine-founded and built, with many team members who call Ukraine home. It’s an honor to witness the resilience of Ukraine and its people. Alongside the grief and loss, there’s an unbreakable spirit and hope. I’m inspired by our colleagues in Ukraine who persevere through daily challenges with grit and adaptability. I admire the strength and bravery of team members who volunteer, fundraise, and serve in Ukraine’s armed forces to defend their homeland. And I applaud the members of our global team for supporting their Ukraine coworkers in so many ways.

During Grammarly’s talent show, our Head of ML and NLP Products, Timo Mertens, performed “Oi U Luzi Chervona Kalyna,” an anthem of Ukrainian resistance.

Join our team to support Ukraine by donating to our @u24_gov_ua fundraiser today: https://t.co/lpEbLbZOgb pic.twitter.com/xw6OhMb1IU

— Grammarly (@Grammarly) January 9, 2023

Ongoing support of our team in Ukraine, their safety, and their well-being remains our priority. Grammarly continues to assist our colleagues affected by the war. We provide financial and logistical help, equipment to reduce the impact of power outages, regular check-ins, and mental health support. We’re grateful to be in a position to provide this support while maintaining our focus on serving our customers, including innovative product development.

While we hope the war ends very soon, the need for relief and rebuilding in Ukraine will endure for some time. We’re honoring our commitment through continued action. This year, we’re making financial contributions to address the critical needs of the Ukrainian people, supporting funds with Hospitallers and UNITED24, among others. We also believe in the power of community to increase our impact collectively. We recently concluded a fundraiser with the UNITED24 platform to purchase much-needed ambulances in Ukraine. To the donors worldwide who contributed to our fund toward four ambulances: We can’t thank you enough.

Grammarly is dedicated to empowering people to drive positive change through effective communication, and we’ve sought to bring our communication assistance to essential work amid the war. We continue offering Grammarly Business for free to all nonprofits and NGOs in Ukraine. We also provide Grammarly Premium for free to media organizations in Ukraine that are courageously reporting on the facts of the war in English and helping to disseminate truthful information. We’re humbled to support these many heroic efforts.

We believe in the future of Ukraine and look forward to the day when we can gather again in our vibrant hub in Kyiv. The demand for war relief is high—and so is the need to sustain hope. Learn how to help here. Slava Ukraini!

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